Shipping policy

Shipping Policy

Thank you for shopping with us.

We work hard to get your order packed and shipped as quickly as possible.

Orders are typically processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
During busy periods, product launches, or promotions, processing times may be slightly longer.

Delivery times vary depending on your location.

Estimated delivery times:

Please note that these are estimates only and are not guaranteed.

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Any free shipping promotions will be clearly displayed on our website.

Once your order has been dispatched, you’ll receive a confirmation email containing your tracking information (where available).

Please allow up to 24 hours for tracking updates to appear.

International orders may be subject to customs duties, import taxes, or other fees imposed by your country’s customs authority.

These charges are the responsibility of the customer unless otherwise stated at checkout.

Please ensure your shipping address is correct before completing your purchase.

We are not responsible for delays, losses, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

While we aim to meet all estimated delivery times, delays can occasionally occur due to factors outside our control, including:

We appreciate your patience if this happens.

If your parcel arrives damaged or appears to be lost in transit, please contact us as soon as possible with your order number.

We will work with the shipping carrier to investigate the issue and help find the quickest resolution.

If you have any questions regarding your order or shipping, please contact our customer support team through our Contact page.